IgniteEase operates https://igniteease.com (the “Site”), specializing in premium matches for customers in the United States. We are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
- Information We Collect
We may collect the following data when you use our Site:
Personal Information: Name, email, shipping address, phone number (provided during checkout or account creation).
Payment Details: Credit card information (processed securely via Stripe/PayPal, not stored on our servers).
Technical Data: IP address, browser type, device information (via cookies for analytics).
Voluntary Data: Product reviews, customer service inquiries.
- How We Use Your Information
Your data helps us:
Process orders and ship matches to your address.
Respond to customer service requests.
Improve our products and website experience (e.g., via Google Analytics).
Send transactional emails (order confirmations) or marketing emails (if you opt-in).
- Data Sharing & Third Parties
We do not sell your personal information. Data may be shared with:
Shipping Partners (USPS, FedEx) to deliver orders.
Payment Processors (Stripe, PayPal) to complete transactions.
Legal Compliance: If required by U.S. law enforcement.
- Your Rights (CCPA & General Privacy Rights)
As a U.S. customer, you have the right to:
Access/Delete your personal data (contact us at [email]).
Opt-out of marketing emails (via unsubscribe link).
Disable Cookies via browser settings (may affect site functionality).
- Security Measures
We implement:
SSL encryption for all data transfers.
PCI-Compliant payment processing.
Regular security audits of our website.
- Age Restrictions
Our matches are sold only to adults (18+ years). We do not knowingly collect data from minors. - Policy Updates
We may update this policy periodically. Changes will be posted on this page with a revised “Last Updated” date.